How to Reverse Capitec Cash Send: Easy Guide

Reversing a Capitec cash send transaction incurs a fee of R160. This informative guide on how to reverse Capitec cash send will help you in a matter of minutes. This article explores topics such as money transfers, making withdrawals, and more. Whether you’re looking to rectify an error or gain insights into various financial transactions, this comprehensive guide has you covered.

Capitec Cash Send feature has undeniably revolutionized the banking experience for all South Africans, offering unparalleled convenience and efficiency. It comes as no surprise that this innovative service propelled Capitec to be crowned the best digital bank in South Africa in 2021.

In a remarkable feat, Capitec has outshined even the long-standing traditional banking giants, including FNB, Nedbank, and Standard Bank.

How to Reverse Capitec Cash Send

To initiate the process of reversing a Capitec cash send transaction with Capitec Bank, you can either call or text 0860 102 043. Kindly wait patiently on the line for a Capitec Bank client service representative to provide you with further instructions.

While you wait for a consultant to assist you, please hold the line. Once connected, kindly inform the consultant that you would like to proceed with a cash reversal to your account.

The dedicated consultant will guide you through the necessary steps to reverse the cash send transaction into your account. Please note that it may take up to 24 hours for the funds to be credited to your account, as there might be a waiting period involved.

For prompt and efficient assistance, please contact the provided number and follow the instructions provided by the Capitec Bank client service representative.

Capitec cash send

The above should assist you with how to reverse Capitec cash send, if contacting Capitec Bank via phone is not preferable for you, there is an alternative option to make a reversal. You can visit the nearest Capitec Bank branch in person to initiate the process.

It’s important to note that the Capitec Bank app does not currently provide the functionality to reverse cash transfers directly. Therefore, visiting a physical branch is necessary for this particular transaction.

By visiting your nearest Capitec Bank branch, the bank staff will assist you in reversing the cash transfer and addressing any concerns or queries you may have.

Capitec Cash Send Withdrawal

In order to do a Capitec cash send withdrawal, you can visit any Pick n Pay, Boxer, Checkers, Shoprite, or Capitec ATM located near you. Follow these steps for a smooth transaction:

When you arrive at the partner store, approach the teller and inform them that you have a cash transfer from a Capitec client.

The teller will request the reference number associated with the transfer. Please provide this information accurately.

pick n pay

Depending on the retailer’s requirements, you may be asked to provide a secret code or verify your personal details, such as your name, surname, and cellphone number.

Once the teller validates the information provided, the cash transfer amount will be instantly paid out to you.

Where Can I Withdraw Capitec Cash Send

You can withdraw your Capitec cash send from a Pick n Pay, Checkers, Shoprite, ATM and Boxer store.

atm withdraw
how to reverse Capitec cash send

Capitec Cash Send Pin Expired

The Capitec cash send pin expires within 3 days.

Unredeemed Cash Send Capitec

An unredeemed Cash Send is a scenario in which funds sent through Capitec Bank’s online platform linger unclaimed for an extended 72-hour period. In response, the sender needs to proactively engage with our customer service, triggering a reversal process that ensures the swift return of the funds to their originating account.

How Long Does Capitec Cash Send Last

In the event that the cash transfer is not collected within the designated timeframe, the amount will be automatically refunded back into your account after a period of 30 days.

time frame

Capitec Cash Deposit Fees

The Capitec cash deposit fees vary, such as:

R1,40 per 100 and R4,00 per 100.

capitec app
how to reverse Capitec cash send

How to Reverse Capitec Cash Send without App

You will need to text or call 0860 102 043 and receive help from the customer agent.

How to Cancel Capitec Cash Send

While knowing how to reverse Capitec cash send is important, you should learn to steps to cancel if you would too in the future.

You can call or text 0860 102 043 and wait for a Capitec Bank client service instructor to give you instructions. You will need to inform the consultant that you want to reverse the cash send to your account. However, this method will cost you R160.00 as a reversal fee

You can wait for 30 days without sharing the C number and the pin code with the recipient. After 30 days, the cash send voucher will expire and the money will be refunded to your account without any fees. Alternatively, you can change the pin code on the Capitec Bank app so that the recipient cannot access the money.