Pineapple Insurance Reviews & Guide

This article will discuss everything related to Pineapple Insurance, touch on reviews, what Pineapple offers and other vital information we believe will be helpful.

What is Pineapple Insurance?

Pineapple Insurance was created and founded back in 2017. Their headquarters are currently in the city of Johannesburg, and they have around 51 to 200 employees currently working as staff.

In simple terms, Pineapple Insurance focuses on insuring mobile devices and cars by offering affordable plans to members of the public.

They want to reorganize the way insurance is done in order to optimize value, affinity, and simplicity in the insurance industry.

Pineapple Insurance for Phone

Pineapple covers the following:

Damage to the screen since nobody likes a cracked screen! Uploading a screen-selfie in the app will activate it.

Theft, in case criminals attempt to take your phone or damage it

Accidental Damage in case you drop or harm your phone unintentionally.

If your phone were to inadvertently drown in the water and sustain water damage

Power surges, in case an electrical power surge electrocutes you while using your phone.

Mother Nature, if your phone is lost or harmed by a storm, tornado, flood, hailstorm, earthquake, lightning strike, etc.

In case your phone is damaged by fire or an explosion.

To start the process of insuring your phone with Pineapple Insurance, you can download Pineapple Insurance from your app store, create an account, and receive a quote in less than 90 seconds.

Pineapple Car Insurance

One of the most complete auto insurance products is offered by Pineapple Car Insurance in South Africa. In a single policy, the insurer provides coverage for a sizable number of incidents.

When filing a claim, policyholders have the option of choosing full coverage or paying an excess cost. Because customers can extend their coverage with additional advantages, auto insurance is extremely flexible.

Pineapple Insurance covers the following for cars:

Car insurance from Pineapple includes coverage for theft. The insured car is protected against theft and hijacking thanks to the theft protection. If the vehicle is stolen or taken hostage anywhere in South Africa, the insurer pays the victim. The policy also provides coverage for theft and attempted hijacking. Any damage to the covered vehicle brought on by theft or hijacking will be paid for by Pineapple.

Accidental damage is covered by auto insurance from Pineapple. Accidental damage is insured, but only to a certain extent. Pineapple insurance can, however, create arrangements for customers who want complete accidental damage coverage. The depreciation of the car and/or any vehicle accessories is taken into consideration when filing an unintentional damage claim. Due to the depreciation of the car and its attachments, the claim will be calculated using the value of the vehicle less that amount.

A car is covered by pineapple auto insurance from weather-related damage. This covers damage brought on by storms, floods, water, wind, hail, or snow. Since they are caused by natural disasters, the policyholder has little influence over them.

Third-party vehicle damage coverage is offered by the Pineapple automobile insurance package. If the insured hits another car and is blamed for the accident, this coverage kicks in. Up to a specific amount, pineapple insurance covers damage brought on by using the insured vehicle. For third-party auto insurance, policyholders have the option of choosing no excess coverage.

One of the uncontrollable events covered by Pineapple automobile insurance is fire, along with natural disasters. The insurance covers unintentional fire and/or explosion damage to the insured vehicle. A covered vehicle may also sustain lightning damage under the coverage. The complete auto insurance coverage automatically covers fire damage.

Pineapple Insurance Founders

Pineapple Insurance was co-founded by Matthew Elan Smith, Ndabenhle Junior Ngulube, and Marnus van Heerden. Pineapple is a South African insurtech company that aims to disrupt the traditional insurance industry by leveraging technology to simplify the insurance process for users.

Matthew Elan Smith is one of the co-founders and has been involved in various technology and entrepreneurship ventures. His experience in the tech industry contributes to Pineapple’s innovative approach to insurance.

Ndabenhle Junior Ngulube, another co-founder, brings expertise in software development to the team. His background in technology is crucial to the development of Pineapple’s digital platform.

Marnus van Heerden, the third co-founder, has experience in finance and business. His insights contribute to the financial aspects of Pineapple’s operations.

Pineapple Insurance is known for its unique model that allows users to insure their possessions by simply taking pictures of the items they want to cover through the Pineapple mobile app. The app uses artificial intelligence algorithms to analyze the images and provide users with instant insurance quotes.

It’s important to note that the landscape of companies and their leadership can change, and there might have been developments or changes since my last update in September 2021. Therefore, for the most recent and accurate information about Pineapple Insurance and its founders, I recommend checking their official website, press releases, or other reliable sources for the latest updates.

The Pros and Cons of Pineapple Insurance

Benefits of Pineapple:

Older cars with a 350,000 km mileage can be insured.

The cost of premiums is low.

The product may include additional advantages.

Anywhere in South Africa a car is covered.

A far wider range of coverage is offered by the complete package.

Policyholders have the option of purchasing full coverage with no excess.

A free mobile app is offered to policyholders by the product.

Disadvantages of Pineapple:

Landslide damage is not covered by the product.

There isn’t a luxury vacation.

Pineapple Insurance Reviews

In terms of Pineapple Insurance reviews, there have been good reviews as not only is the price good but also their range of services compared to other companies is far better.

However, you can read more about what others are saying via Hello Peter.

Pineapple Insurance Contact Number

There is no contact number available, however you can send them an email via

Final Thoughts

If you’re searching for a comprehensive and flexible policy, Pineapple Insurance is an excellent option. The plan provides the policyholder with a variety of advantages at no additional expense.